Health & Wellness
We take your health seriously. That’s why we offer a range of benefits to help you deal quickly and easily with any concerns you may have while helping to catch any health issues before they become too serious.
Dental Insurance
This benefit provides reimbursement towards the cost of dental treatment covered by the plan. You can visit any dentist you choose, including NHS and private options. There are four levels of cover to choose from for you and your family.
Dental Insurance
There are 4 options to choose from: Clear Plus 1, Clear Plus 3, Clear Plus 4 and Clear Plus 6. Each plan option allows you to select from the following levels of cover:
- For Me
- Me and My Partner
- Me and My Children
- Me and My Family
All plans offer reimbursement on NHS dental treatments (up to the annual limit).
Any dependants you include must be covered at the same level as you. Refer to myChoice for the table of benefits for dental treatment covered and the provider’s terms and conditions.
Please note that Orthodontic claims are only covered for dependent children under the age of 25.
Employee Assistance Programme
The Employee Assistance Programme (EAP) with Bupa provides immediate support and advice to anyone who may be experiencing difficulties either at work or at home. The EAP service is confidential, impartial and available 24 hours a day, 365 days a year.
The service is free and available to all HPE team members even if they don't participate in any myChoice benefit plans. The service is also available to any immediate family members over the age of 16 who are residing with HPE team members. To use the EAP service, call the helpline number on 0800 269 616.
Click here to find out more.
Did you know?
Employee Assistance Programme
EAP offers a range of services including a telephone and face-to-face counselling service and online tools to support cognitive behavioural therapy for issues such as stress and anxiety.
This completely confidential service provides free professional counselling and expert advice and information on a whole range of issues including:
- Relationship worries
- Stress
- Anxiety and depression
- Difficulties at work
- Support for managers
- Bereavement
- Coping with change
- Substance misuse
- Parenting
Private Medical Scheme
The Medical Scheme with AXA is in place to assist with the cost of consultations, diagnosis and treatment at a private hospital or as a private patient in an NHS hospital, after you’ve been referred for further treatment by your GP.
Through AXA’s self-referral pathways, you can bypass your GP and call AXA directly for muscle, bone or joint pain, or to speak to a mental health counsellor, or for breast and skin cancer concerns. You can also schedule virtual GP consultations anytime, anywhere.
Refer to myChoice for scheme documents. Register on AXA’s Wellbeing Hub to access all the services and products available to members and manage your claims.
Private Medical Scheme
There are two Plans to choose from, each with a £75 Excess option:
Comprehensive Plus*: with or without a £75 Excess
You can increase your level of cover to:
- You and a partner (married or unmarried) .
- You and your family (yourself, a married or unmarried partner as well as unmarried dependent children up to the age of 24).
- You and your children (yourself as well as unmarried dependent children up to the age of 24).
Health Cash Plan
Get money back, up to set limits, towards the cost of your routine healthcare, helping you to budget for essential health costs. This easy to use plan also provides you with fixed cash pay-outs if you ever need to stay in hospital as either an inpatient or for day surgery. You will even receive money if you have a baby or adopt a child.
Health Cash Plan
There are 5 options to choose from: 1, 2, 3, 4 and 5. Each plan option allows you to select from the following levels of cover:
- For me
- Me and my partner
- Me and my children
- Me and my family
Did you know?
Health Cash Plan Extras
Here are some additional services available to policyholders, to help keep you at your fit and healthy best*:
DoctorLine™ - speak to a GP via telephone or webcam consultation.
24 Hour Advice and Information Line - freephone telephone service for confidential guidance on medical, legal or domestic issues from experienced counsellors, lawyers and medical advisors.
Best Doctors® - Request a second medical opinion from a medical specialist if you are diagnosed with a serious or worrying medical condition.
Westfield Rewards - access to special offers and discounts at leading online and high street retailers.
*Discretionary and subject to the provider’s terms and conditions.
Health Screening
Early detection is vital to the successful treatment of many conditions. A health assessment gives you the opportunity to review your physical condition and lifestyle with a qualified health practitioner.
Health Screening
Choose from 11 options
- Be.Ahead
- Be.Ahead + Mammogram
- Be.Ahead + Coronary Health
- Be.Ahead + Colon Health
- Be.Reassured
- Be.Reassured + Mammogram
- Be.Reassured + Coronary Health
- Be.Reassured + Colon Health
- Be.Ready
Age restrictions will apply to some tests, in particular:
- Colon Health (over 45 years of age)
- Coronary Health (over 45 years of age)
- Mammogram (over 40 every 12 months and if over 50 every 24 months)
The Bupa Health Assessments benefit include:
- A medical history and lifestyle questionnaire
- A physical examination
- A consultation with a doctor
- The opportunity to ask questions and discuss concerns
- Most test results are available on the day
- A personalised health report
- An action plan with practical advice to help minimise health risks
- Access to Anytime HealthLine giving you round the clock telephone access to medical professionals
- Access to the Bupa Be.Me app with virtual coaching
- 2 follow up coaching sessions with a health advisor
Detailed information about this benefit is available inside myChoice. We also recommend calling Bupa in case you have clinical questions about any of the tests covered under these packages.
Did you know?
Health Screening
You can also book the same valuable health screening for your partner. Please log onto myChoice for full details and prices.